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Wednesday, November 5 • 17:20 - 18:00
Tales from the Trenches: the Good, Bad, and Ugly of OpenStack Operations

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Historically, some have considered OpenStack difficult to deploy and operate. There are dozens of resources from consultants and training to distributions and tools available to help, but is the problem really solved? The fact is, operating an OpenStack cloud is not a trivial endeavour.


This talk will detail what it takes to actually operate an OpenStack cloud in production, from the perspective of cloud operators who each have more than three years of first-hand experience operating OpenStack clouds across dozens of deployments. John and Craig will share with the audience best practices for OpenStack operations and discuss what works out of the box as well as the areas where improvisation is often required.


In addition to this operational overview, they will share war stories of measured successes, miserable failures and what was done to solve problems on production infrastructure.

This talk is intended to provide insight for fellow operators as well as prospective users.


avatar for John Dewey

John Dewey

Technical Leader, Cisco Systems
I have been involved with OpenStack since the Bexar release.  I helped bring OpenStack into the walls of AT&T.  Focused on architecting, scaling, and operationalizing disperse OpenStack components.  An active participant in the community through bug reports, patches, and summits.  A founding member of the OpenStack Chef community, and active within the Ansible community.  Currently working on openstack@cisco, and building Cisco's... Read More →

Craig Tracey

OpenStack Team Lead
With over a decade of experience building scalable, automated infrastructure solutions, Craig serves as a Team Lead for Blue Box s OpenStack offering, Blue Box Cloud. In his role, Craig drives the creation of custom baremetal OpenStack environments for Blue Box customers. This includes everything from deployment, operations, support, teaching cloud usage 'best practices', and new feature development for all production OpenStack environments... Read More →

Wednesday November 5, 2014 17:20 - 18:00
Room 252 AB

Attendees (162)