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Monday, November 3 • 17:10 - 17:50
Writing Enterprise Docs with an Upstream. A Life Lesson in Giving Back.

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Working within a closed-source organization can be a very sterile method of development. Open Source, on the other hand, is anything but. Balancing the delicate relationship between enterprise-level development and upstream community groups is a study in extreme patience, and often involves way too many bald yaks and multi-coloured bike sheds.

Anne and Lana have been doing exactly this at both Rackspace and other organisations. The symbiotic and cyclical relationship between enterprise and upstream has forced them both to forge a new way of approaching their roles. This talk discusses the holistic view that is required when working with both internal and upstream development teams, and includes some dreams about getting the two to overlap just that little bit more.

avatar for Lana Brindley

Lana Brindley

Senior Manager, Information Development, Rackspace
Manager of a team of technical writers at Rackspace, and Liberty Documentation PTL.
avatar for Anne Gentle

Anne Gentle

Principal Engineer, Rackspace
Anne Gentle works in open source projects with the OpenStack project at Rackspace, using open source techniques for API design and documentation. She ensures the docs.openstack.org site contains relevant and accurate documentation for 20 projects written in Python across 130 git repositories... Read More →

Monday November 3, 2014 17:10 - 17:50 CET
Salle Passy

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