I serve an amazingly talented group responsible for running the Rackspace public cloud. I have been with the company in various roles for over 13 years.  My primary task is helping my teams of engineers and developers build the software that manages our constantly growing fleet of servers, enables easier day to day operations for our 24X7 Ops teams and facilitates smoother deployments by our software teams working on upstream OpenStack and other projects relative to our public cloud offering.
We have been growing our OpenStack based cloud since its launch in August, 2012.  It began in 3 regions with a few hundred hosts and is now in 6 separate geographic locations, has 10's of 1000's of hypervisors and contains well over 1 Petabyte of RAM under Nova management.  This cloud provides resources to an ever growing spectrum of users from all types industries, sectors and organizations.
Since late last year, I've had the pleasure of working with several in the community in elevating the voice and role of "Operators" within OpenStack.  I've helped with planning mini-summits, Ops meetup sessions in Atlanta and working closely with the Large Deployment team that met in Paris, Vancouver and beyond.